Quadient Brings New and Expanded Capabilities to the Ameritas Group Division

BOSTON–(BUSINESS WIRE)–www.quadient.com:
Quadient, the award-winning leader in Customer Communications Management
(CCM), announced that the group division of Ameritas Life Insurance
Corp. has selected Quadient
Inspire
to support more efficient and expanded document creation.

Ameritas chose Quadient Inspire for its ability to quickly and easily
create and deliver documents to customers. With Quadient Inspire,
processes that previously took two hours now take just 15 minutes.

“We are pleased with our improved ability to deliver a fast turnaround
on documents and correspondence and meet emergency requests with ease,”
said Karen Gustin, executive vice president of the Ameritas group
division. “At Ameritas, we believe our customers should be able to
choose how they want to communicate with us. Quadient Inspire now gives
us the flexibility to deliver customer documents the way that they want
to see them.”

The change to Quadient Inspire also created staffing efficiencies that
help Ameritas respond quickly and effectively to peak demand times, such
as when customers need new benefit plan ID cards at the beginning of
each year.

“Providing an innovative company like Ameritas the solution it needs to
streamline its document creation and expand delivery capabilities is
very exciting,” said Clay McNaught, senior vice president of sales,
Americas, Quadient. “We are proud to be working with the Ameritas group
division and look forward to continuing to help them achieve their
future goals.”

About Ameritas®

Ameritas is a marketing name for Ameritas Mutual Holding
Company and its affiliated subsidiary companies, including Ameritas Life
Insurance Corp. and Ameritas Life Insurance Corp. of New York. Founded
in 1887, Ameritas offers a wide range of insurance and financial
products and services to individuals, families and businesses. These
products and services include life insurance; annuities; individual
disability income insurance; group dental, vision and hearing care
insurance; retirement plans; investments; asset management and public
finance. Securities and investment advisory services offered through
affiliate Ameritas Investment Corp., member FINRA/SIPC. For more
information, visit ameritas.com.

About Quadient, formerly GMC Software

Quadient helps companies deliver meaningful interactions with current
and future customers. A Neopost Digital Company, the Quadient portfolio
of technology enables organizations to create better experiences for
their customers through timely, optimized, contextual, highly
individualized, and accurate communications for all channels. Our
solutions bring together and activate the entire organization in the
name of customer experience, through better collaboration and visibility
into the customer journey. Quadient supports thousands of clients and
partners worldwide in the financial services, insurance and service
provider industries in their quest to achieve customer experience
excellence via mobile, digital, social media and print technologies.

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