‘Flight from Hell’ as temperature hits ‘122F’ when Russian plane’s air-conditioning malfunctioned

Passengers suffer ‘flight from Hell’ as temperature hits ‘122F’ during two-hour trip when Russian plane’s air-conditioning malfunctioned and pumped out hot air

  • The temperature was unbearable on the Siberian Airlines flight from Novosibirsk
  • Passengers started feeling unwell and complained of a smell of burning wires
  • They were begging to be let off the aircraft despite pilot saying there was no risk 
  • The Russian Investigative Committee in Ekaterinburg has opened an inquiry 

Will Stewart for MailOnline

Passengers demanded to be let off a ‘plane from hell’ after boarding to a smell of ‘burning’ in a sauna-like temperature of ‘122F (50C)’ due to an air conditioning ‘malfunction’.

The Russian travellers had gone from the freezer to the oven after moments earlier being made to stand in a bus with the doors wide open outside the terminal in a bone-chilling -13F (-25C).

Once on board in Novosibirsk, passengers were overwhelmed by intense heat.

One passenger was feeling so unwell on board of the plane she had to sit down and hold a cold compress over her head

One passenger was feeling so unwell on board of the plane she had to sit down and hold a cold compress over her head

Passengers called the aircraft the 'plane from hell' after boarding to a smell of 'burning' and enduring 122F (50C) temperatures due to an air conditioning 'malfunction'

Passengers called the aircraft the ‘plane from hell’ after boarding to a smell of ‘burning’ and enduring 122F (50C) temperatures due to an air conditioning ‘malfunction’

Singer Vladimir Shakhrin said: ‘I even put my hand to (where the air conditioning was coming from) and it felt like boiling.

‘It was 113-122F (45C or 50C).’

In no time ‘the plane was like a sauna – and people started complaining’ with the aircraft still on the ground, he said.

‘The worst thing was a smell like burning wires, when the insulation starts smelling because of heat,’ he said.

‘People were outraged because it felt dangerous.

‘Passengers started demanding: ‘We are getting off now’, ‘Stop the plane’, ‘I don’t want to fly, your plane is not okay’.

He and others called for the captain come out of the cockpit while the packed Embraer 170-E70 was still at the stand.

The chief pilot appeared and insisted there was no risk but admitted a problem with the air-conditioning .

The aircraft flew from in Novosibirsk in southern Russia to Ekaterinburg, a flight time of about two hours

The aircraft flew from in Novosibirsk in southern Russia to Ekaterinburg, a flight time of about two hours

The air conditioning was broken on the the packed Embraer 170-E70 - first it decreased with cold air but then dramatically increased on the flight by S7 - or Siberia Airlines

The air conditioning was broken on the the packed Embraer 170-E70 – first it decreased with cold air but then dramatically increased on the flight by S7 – or Siberia Airlines

Vladimir Shakhrin talking to the crew on behalf of passengers, after he  put his hand to where the air conditioning was coming from and said it 'felt boiling'

Singer Vladimir Shakhrin said passengers started demanding: 'We are getting off now', 'Stop the plane'

Vladimir Shakhrin talking to the crew on behalf of passengers, after he put his hand to where the air conditioning was coming from and said it ‘felt boiling’

He pacified the passengers saying everything would be all right after takeoff – but it wasn’t.

A video showed complaining passengers and the pilot announcing: ‘Now the systems are warmed up, we will start the pushback and the temperature onboard will be normal.’

At first the temperature decreased with cold air but then it dramatically heated again on the flight by S7 – or Siberia Airlines – in the same Oneworld airline alliance as British Airways and American Airlines.

Shakhrin said: ‘All flight it was either intensely hot air – and nothing to breathe – or ice-cold air.’

Two women on board felt sick from being ‘roasted’ and had to be moved to a cabin crew area with wet towels where it was cooler.

A flight attendant is alleged to have told passengers that she had flown in this plane before 'and it had the same problem'

A flight attendant is alleged to have told passengers that she had flown in this plane before ‘and it had the same problem’

‘Passengers were in terrible state,’ he said.

The Russian Investigative Committee in Ekaterinburg – where the plane landed after a two hour flight – announced it is probing what one passenger posted as ‘a flight from hell’ experiencing an astonishing 167F (75C) degree rollercoaster between the terminal and the plane.

Investigators would ‘establish all the circumstances of the incident’ and could launch a criminal case.

A flight attendant told passengers that she had flown in this plane before ‘and it had the same problem’.

Tolmachevo Airport is situated in the Siberian town of Novosibirsk (Russia's third largest city, after Moscow and Saint Petersburg) where the 'plane from hell' took off

Tolmachevo Airport is situated in the Siberian town of Novosibirsk (Russia’s third largest city, after Moscow and Saint Petersburg) where the ‘plane from hell’ took off

Koltsovo International Airport in Ekaterinburg, Russia, located 16 km southeast of the city, where the flight landed after two hours 

Koltsovo International Airport in Ekaterinburg, Russia, located 16 km southeast of the city, where the flight landed after two hours 

Shakrin said: ‘It was scary because you understand that there is some fault in the system.

‘You’re up in the air, and if there is a short or some sensor is not working, it is absolutely unclear what consequences that would have…

‘I haven’t had such an awful flight in my entire life.’

S7 spokeswoman Anna Bazhina said: ‘Specialists are now working with (the aircraft) to find out the reason.

‘I can only confirm that there was high [air] temperature in the cabin throughout the flight.’


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