Bigtincan Introduces Bigtincan Retail to Empower Retail Sales Teams to Reshape the Shopping Experience

the leader in mobile, AI-powered sales enablement automation, today
announced the launch of Bigtincan
, its latest platform update for vertical markets. This
announcement was made during NRF, taking place January 13-15 in New York

In 2018, holiday sales reached $805
– the strongest season in six years – driven largely by
ecommerce sales (up 19 percent from 2017). Additionally, 33
of Black Friday purchases were made from mobile devices. To
help leading brands such as GUESS, Inc., Paige Denim and Titlelist
embrace the increasingly digital consumer landscape, Bigtincan created
Bigtincan Retail with a comprehensive set of product capabilities,
integrations and bundled services. These capabilities allow
retailers/brands, hospitality companies, telco organizations,
restaurants and franchises to ensure their sales teams not only have
access to the best content and collateral assets, but use the latest
technologies to enhance the selling experience for retail sales
associates and sales teams.

“In the changing retail landscape, where customers are more connected
and knowledgeable than ever, companies need to adopt intelligent,
automated and agile ways to service their audience,” said David Keane,
founder and CEO of Bigtincan. “With Bigtincan Retail, we want to empower
retail sales teams with an advanced solution, so they can stay one step
ahead of clients and prospects by providing the right content at the
right time.”

Key capabilities and benefits of Bigtincan Retail includes all the
features of Bigtincan Ultimate, plus:

  • Augmented Reality support for retailers looking to digitize
    their selling motion by adding interactive image and video overlay to
    increase customer engagement.
  • HR Data feed support that allows retailers to connect their
    operations and people management systems to Bigtincan to ensure that
    the right associate or manager in store is getting the right learning
    and data.
  • Learning module for continued associate skill development. This
    integrated staff performance coaching module empowers retail to
    perform reviews and perfect the quality of customer interaction.
  • Upgraded user experience through a customized home screen
    experience that allows for unique internal and customer facing
    experiences in the same solution including an integrated tasks module
    to assist retailers with task management in store and an integrated
    calendar module to arrange and monitor activities that happen in store
    every day.

“What Bigtincan is for our employees is a one-stop-shop where they’re
able to access all of their training materials, communicate with
corporate and communicate with each other,” said Tiffany Chan, Project
Manager, Training Development at GUESS, Inc. “Our employees found it
really easy to start using the app. I would recommend Bigtincan to any
organization that’s looking for a way to really consolidate a lot of
different information.”

Learn more about how GUESS, Inc. uses Bigtincan in this
, and visit Bigtincan onsite at NRF this week at Booth #1142 to
learn more about Bigtincan Retail.

About Bigtincan
Bigtincan (ASX:BTH) helps sales and
service teams increase win rates and customer satisfaction. The
company’s mobile, AI-powered sales enablement automation platform
features the industry’s premier user experience that empowers reps
to more effectively engage with customers and prospects and
encourages team-wide adoption. In addition to eight of the Fortune 10
companies, leading brands including ATT, ThermoFisher, Merck, ANZ
Bank and others rely on Bigtincan to enhance sales productivity at every
customer interaction. With global sales and marketing headquartered in
Boston, Bigtincan also has offices across EMEA, Australia and Asia. To
discover more about how your organization can benefit from the Bigtincan
Hub platform, please visit or
follow @bigtincan on Twitter.